Shipping Policy

At Instronix.ae, we aim to provide a smooth, reliable, and convenient shopping experience for customers across the United Arab Emirates (UAE).

Shipping coverage

We currently offer delivery within the United Arab Emirates. Orders are fulfilled through our logistics and fulfillment partners, subject to product availability and delivery service coverage.

Shipping fees

Enjoy free shipping across the UAE.

We aim to make shopping for quality otoscopes and professional examination instruments simple and convenient. Any applicable exclusions or additional charges will be communicated before checkout.

Order processing

Orders are processed after confirmation and verification. Processing times may vary depending on product availability, order volume, and operational requirements.

Estimated delivery time

Delivery times depend on the destination, courier service, and order processing requirements. Estimated delivery timelines will be communicated where available.

Please note that delivery estimates are not guaranteed and may be affected by public holidays, courier delays, weather conditions, or other circumstances beyond our control.

Order tracking

Where tracking is available, shipment details will be shared with customers once the order has been dispatched.

Delivery information

Customers are responsible for providing an accurate and complete delivery address and reachable contact details. Delays caused by incorrect addresses or unsuccessful delivery attempts may require additional arrangements.